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  1. Onnit
  2. FAQs

FAQs

Subscription Management

  • Free Trial Program
  • How to Cancel a Subscription
  • How to edit your Subscription

Account Management

  • Having trouble logging in?
  • How do I change my address on file?
  • Military, First Responder & Teacher Discount
  • Onnit X FAQ

Orders & Payments

  • Can I use HSA or FSA?
  • Didn't Receive A Confirmation Email?
  • How to Use Your Coupons?
  • Order Modifications
  • Shipments to Australia & GST
  • Shipments to New Zealand & GST
See all 9 articles

Shipping Information

  • Order Status & Shipping Timeline FAQ
  • Holiday Shipping Guide
  • Tracking says my package was delivered, but I haven't received my order.
  • Free Shipping Program
  • International Shipments
  • Shipping to a U.S. Territory
See all 9 articles

Refunds & Returns

  • Keep Itâ„¢ Money Back Guarantee
  • Refund Policy
  • Return Procedure
  • Apparel Exchanges

Quality and Safety

  • Supplementation & Suggested Use
  • Product Information, Certifications & Warnings
  • Shelf Life & Expiration

Everything Else

  • Tribe Artwork Challenge - FAQ
  • Looking for the Onnit Gym & Retail Shop?
  • Have a Donation Request?
  • How can I apply for the Sponsorship Program?
  • How can I apply for the Affiliate Program?
  • 12 Days of Fitness - Instagram Giveaways
See all 10 articles
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