We believe in our supplements. If you’re trying something new for the first time and it’s not a fit, we’ve got your back. That’s what the Keep-It Guarantee is all about.
No need to return anything—we’ll make it right.
What’s Covered
The Keep-It Guarantee applies to your first-time purchase of the following products:
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Alpha Brain® 30ct
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Alpha Brain Focus Shot (6-pack)
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Alpha Brain Instant
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Alpha Brain Pre-Workout
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Creatine
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Krill Oil
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Melatonin Spray
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New Mood® 30ct
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Total Gut Health® 60ct
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Total Nitric Oxide
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Shroom TECH® Sport 28ct
Please note: Some products require a 30-day trial before being eligible for a Keep-It refund, including:
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Alpha Brain Black Label
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Total Human
This guarantee is available for one refund per product, per customer. It only applies to your first purchase of each eligible item.
How It Works
If you’re not satisfied after giving the product a fair shot:
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Submit a Refund Request Form through our customer experience team.
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Let us know how it didn’t work for you—your feedback helps us improve.
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Keep the product. We’ll issue your refund without requiring a return.
A Few Things to Know
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Refunds are for the product cost only.
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Shipping charges and any discounts used at checkout are not refundable.
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Purchases must be made directly through Onnit.com to qualify. Orders from third-party sellers (like Amazon) are not eligible.
Still have questions? Reach out to our team and we’ll be happy to help.