We’re excited to announce that our phone support hours are back! As a small customer service team based in Austin, we’ve adjusted our availability to ensure we provide you with the best possible assistance.
You can now reach us by phone at 855-666-4899 from Monday through Friday, 10:00 AM to 2:00 PM (CST).
In addition to phone support, we’re here to help through these convenient channels:
- Email Support: Reach out to us at help@onnit.com with any questions or concerns, and our team will respond promptly.
- Live Chat: Visit our website to chat with us in real time. If our bot can’t fully assist, you’ll be connected to a live agent during business hours.
- Help Center: Explore our Help Center for FAQs, guides, and troubleshooting tips. Many tasks, such as managing your account or subscriptions, can also be handled directly through your dashboard.
Thank you for your patience and support as we work to provide you with excellent service!