Katie M.

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  • Return Procedure

    To begin the refund process:1) Go to onnit.com/refund2) Fill out and Submit the "Onnit Return / Refund Request Form"3) You will be contacted by our Customer Service team to complete the process. We...

  • Refund Policy

    We strongly believe in our products and want every customer to leave satisfied, so if something’s not exactly right for you, we've got you covered. Applicable items purchased on Onnit.com can be re...

  • Wholesale Inquiries

    Interested in becoming a retailer of Onnit products? To start the process, please complete the application on our Onnit Wholesale webpage and someone from our Wholesale team will review your inform...

  • Keep It™ Money Back Guarantee

    We’re confident you’ll love your Onnit supplements. If the product doesn't perform for you, however, we’re not gonna play games. Order any of our entry size supplements on Onnit.com, and if you don...

  • U.S. Military & Diplomatic Shipping (APO/FPO/DPO)

    We are honored to fulfill and ship packages to our deployed military members! Please use the following information to ensure your package can be delivered successfully: If stationed on a U.S. Mili...

  • Onnit's Free Trial Program

    In an effort to make getting ONNIT a little easier for everyone, we've developed a Free Trial offer for a few or our original formulas, including: Alpha BRAIN New MOOD Shroom TECH Sport Customers...

  • How to edit your Subscription

    While our Subscription Program's Frequently Asked Questions fully details how to manage your Onnit subscriptions, here's a quick read to help you make any needed edits to your upcoming subscription...

  • Having trouble logging in?

    If you are having password trouble, please access the reset password link. This will send you an email with a redirect to create a new password. Note: this email can end up in a junk or spam folder...

  • Tracking says my package was delivered, but I haven't received my order.

    If your tracking information is showing as "delivered" but you cannot locate your package we suggest checking around the address, including all entrances, and behind anything that could 'hide' the ...

  • Onnit's Free Shipping Program

    We are excited to offer free shipping on orders with a minimum subtotal of $150 USD. This offer excludes Fitness and Digital items and is only available in the contiguous U.S. *Note: any discounts ...