Katie M.

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Activity overview

Latest activity by Katie M.
  • Katie M. created an article,

    Product Information

    Have questions about some of our product certifications? Look no further! Here you will find a list of our certifying parties to help answer additional questions about your supplements:   BANNED SU...

  • Katie M. created an article,

    Shipments to Australia & GST

    As of July 1, 2018 the Australian Government introduced a 10% goods and services tax (GST) on the sale of goods valued at $1000 AUD or less, imported by consumers to Australia. The goods and servic...

  • Katie M. created an article,

    Why am I being charged sales tax?

    Onnit.com is now required by law to collect sales tax on orders shipped to the following states: Arizona Illinois Missouri Ohio Washington California Louisiana New Jersey Oklahoma Wisconsin ...

  • Katie M. created an article,

    Keep It™ Money Back Guarantee

    We’re confident you’ll love your Onnit supplements. If the product doesn't perform for you, however, we’re not gonna play games. Order any of our entry size supplements, and if you don’t like it, y...

  • Katie M. created an article,

    U.S. Territories

    Guam, Puerto Rico, and the Virgin Islands - US For the most efficient and cost-effective shipping to any US territory (Guam, Puerto Rico and the Virgin Islands), we suggest shipping the package dom...

  • Katie M. created an article,

    Apparel Exchanges

    If the product you receive doesn’t fit as expected, we've got your back. Since stock can vary, we suggest returning your item for a refund, and re-ordering the desired replacement piece right away,...

  • Katie M. created an article,

    Refund Policy

    We strongly believe in our products and want every customer to leave satisfied, so if something’s not exactly right for you, we've got you covered. Applicable items purchased on Onnit.com can be re...