While we're thrilled to be more readily available in retails shops across the globe, our team can only provide refunds to orders placed directly on Onnit.com. If you purchased your Onnit item(s) through one of our retail partners (Whole Foods, Walmart, Amazon, etc.), please contact that retailer to assist with your refund request.
If you have already directed your request to the seller but are experiencing some friction in obtaining your refund, you may then reach out to Onnit's Customer Service team for further assistance. While we cannot issue your refund, we may be able to provide store credit for Onnit.com, matching the cost of the product originally purchased.