If the product you receive doesn’t fit as expected, we've got your back. Since stock can vary, we suggest returning your item for a refund, and re-ordering the desired replacement piece right away, to ensure we have exactly what you're looking for.
In order to go through with the process we, of course, require the return of your unworn, unwashed items. Please use our Return Request Form to begin.
**Apparel not returned in the aforementioned condition are subject to restock fees that will be deducted at the point of refund or will negate the exchange opportunity.
Received a flawed item? We’re happy to replace it! Please contact help@onnit.com with images of the arrival condition to begin.
Please contact customer service prior to returning any goods for a refund or exchange. This will keep things quick and efficient.