Subscribe & Save with a subscription and you'll get your favorite Onnit products whenever you want, at our lowest possible prices. All automatic and worry free.
How do I create a subscription?
Creating a subscription for your favorite Onnit items couldn’t be easier! When adding the item to your cart, select the option to Subscribe & Save along with your desired delivery frequency. You can also adjust your new subscription settings from within the cart itself during checkout.
To make it easy for you, we’ve added suggested, common frequencies. This will be determined from the size of the product selected and the amount of servings it contains to help keep you on track. You get to decide how often you would like to receive your order.
What are the benefits of a subscription?
Onnit subscriptions are automatic and worry free. Once created, your orders will process on the schedule you selected. Plus, you save money! Every subscription order receives a 15% discount off MSRP. From the initial order to the very last, you’re saving monies. And don’t worry, if the product is on sale at a discount that is greater than 15%, you’ll receive the higher discount for your item. The discounts don’t stack, but we’ll make sure you get the best one!
Going out of town and need to hold off on receiving it? We make it easy for you to adjust your subscription settings in your Account Dashboard.
How do I manage my deliveries?
The beauty of Onnit’s subscription program is that you have complete control. You can edit what items you receive, the quantity, the frequency at which it repeats, and even the option to adjust your rebill date or cancel. You may join the program whenever you’d like and leave the program whenever you’d like, without penalty.
Should you need to edit your subscription, all you need to do is log into your Onnit.com account and head to your Account Dashboard. Here is where you’ll find your Subscription Orders and its controls. You can add or remove items from an existing subscription, adjust your frequency, change your shipping address, change payment methods, as well as adjust your rebill date or cancel your subscriptions.
Need a hand? Don’t hesitate to reach out! Email help@onnit.com, and our incredibly optimized support team will be happy to help!
How will I know when my subscription order is on its way?
You can expect an order confirmation email every time an order processes. All upcoming order dates are available in your subscription profile as well. We’ll also shoot you an email as soon as your order ships so you can keep an eye on it from door to door. No surprises here!
When will I be charged?
You’ll be charged automatically on the date the order is processed.
An order just processed that I wasn’t ready for. Can it be canceled?
We got you! If the order has just processed and you haven’t received a shipping notification yet, you can cancel the new order and the subscription from your Account Dashboard or the Cancel Subscription form. This will also include a refund for the order, ensuring you’re taken care of all at once.
If the order has already shipped, you’ll need to reach out to our Customer Experience Team (help@onnit.com or 855-ONNIT-99) to see how we can best assist. We’ll work together on the solution that’s best for you.
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