In order to cancel your Subscribe & Save subscription or the subscription created by a Free Trial offer, please visit our Subscription Cancellation Tool. In order to process the cancellation through this tool you will need to provide the delivery zip or postal code and email address associated with the subscription.
If there is a pending order that has not yet been released for shipment attached to the subscription, it can also be cancelled and refunded. If there is an order has been released for shipment or is in Shipped status, it is unable be cancelled through the tool.
Instead, you can contact our team at firstname.lastname@example.org or call 1-855-ONNIT-99 to speak with a representative.
All details of our subscription program can be found here.
To cancel an order NOT tied to an active subscription, please contact our customer service team at email@example.com or by leaving a message in our contact form.