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We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access any information on our website. We incorporate physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (SSL) for the encryption of all financial transactions through the website. We use industry-standard, 256bit SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. For example, when you visit the website, you access servers that are kept in a secure physical environment, behind a locked cage and a hardware firewall. After a transaction, your credit card information is not stored on our servers.
In thanks to our military service men and women, we're extending a 15% discount on all products purchased at Onnit.com.
Anyone shipping their order to an APO/FPO/DPO address will have a 15% discount automatically applied to their order.
In order to military verify your account, please either send an email from your .mil email address or send in a snap shot of your military ID to our customer service help desk. Blacking out rank and or post is acceptable. In either case, please include the civilian email address or whichever email address you have registered with Onnit.com somewhere in the message body so we know which account to verify. Please setup an account with Onnit.com prior to submitting your request.
* US Military members, please choose United States as your destination country when creating your customer profile — this will ensure that your package ships via USPS and that you are not given international shipping rates.
We’ve taken the tricks out of the Money Back Guarantee. Most companies push out mediocre products and rely on the fact that dissatisfied customers are too busy to go through the hassle of returning the product to qualify for their money back. We’re confident you’ll love your Onnit supplements, and we’re not gonna play games with you.
Order any of our entry size supplements, and if you don’t like it, you can keep it. Notify us and we’ll give you a full refund right there on the spot. No complicated intake forms and no return necessary. We trust you, but to protect against fraud, the Keep-It™ guarantee is valid only for first time purchases of a product, and redeemable up to three months after purchase.
Multiple bottles, foods, apparel and gear are subject to our basic, no stress money back guarantee. Fitness equipment, personal care products, knowledge purchases, and DVDs are not eligible. For more information and a full list of products that qualify, visit our Keep-It™ page. To process a refund, visit our support page.
Do you live in the Austin, Texas, area? Save on shipping costs by completing your purchase in person at Onnit Headquarters.
Our business hours are:
Monday – Friday, 9am – 5pm CST
We are located at:
4401 Freidrich Ln Suite 302, Austin, TX 78744
Or try our Store Locator
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